Searching for auto insurance was a little more work than it is now. In the past, when you need car insurance, you only had one choice, to pick up the phone book and regional insurance companies, brick and mortar location. This option still is to use some of the insurance shoppers, but consumers are increasingly turning to online answers to their auto insurance needs.
The brick and mortar location is still quite attractive for some people, especially people without Internet access or who prefer face to face contacts with the local car insurance agents, can handle most aspects of policy service problems. Other insurance is also resistant to the concept of shopping prefer to do business online and offline, because they have been doing it in the way.